Informal Resolution
We aim to resolve complaints quickly and informally. If you are dissatisfied, please email us at legal@dmjlegal.co.uk.
Formal Complaints
If unresolved, please send a formal written complaint to:
Complaints Manager
DMJ Legal Ltd
Worsley Golf Club Business Centre,
Stableford Ave, Eccles, Manchester, M30 8AP
Email: legal@dmjlegal.co.uk
We will:
- Acknowledge your complaint within 3 working days
- Provide a written response within 21 working days
Legal Ombudsman
If still unresolved, you may contact the Legal Ombudsman:
- Website: www.legalombudsman.org.uk
- Email: enquiries@legalombudsman.org.uk
- Phone: 0300 555 0333
Time limits apply:
- Within 6 months of our final response
- Within 6 years of the issue or 3 years from when you became aware